These Terms of Service (the "Terms") are a binding agreement between you and EMYL LABS SL ("Lediv", "we", "us" or "our"), a Sociedad de Responsabilidad Limitada (SL) established in Spain, with tax identification number (NIF) B93790822, entered in the Registro Mercantil de Alicante (Sección 8, Hoja A-207041), with its registered address at Calle Mari Cruz Alvarez 6, Piso 3 B, 03203 Elche, Alicante, Spain. They govern your use of lediv.com, lediv.app and all related features, software and services (the "Service").
By creating an account or signing in, you accept these Terms, our Privacy Policy and our Switching and data formats page, which form part of this agreement. If you do not agree, do not use the Service. If you accept for an organization, you confirm that you can bind it, and "you" means that organization. Write to us about anything in these Terms at support@lediv.com.
1. Acceptance and eligibility
You must be 18 or older, or older if your own law sets a higher minimum age for the Service. This precautionary rule is separate from the Article 8 GDPR age of digital consent, since the Service rests on a contract, not on consent. We do not knowingly collect personal data from anyone younger and delete any such account and data we find. Buying a paid subscription requires the legal capacity to contract under your country's law. Whoever opens an account for a team or organization must ensure that all its users follow these Terms and meet the minimum age.
Consumers and business customers. You are a consumer if you are an individual acting outside your trade, business, craft or profession, and a business customer otherwise. Rules for business customers never apply to consumers, and mandatory consumer rights always prevail (Section 14).
How the agreement is made. You accept these Terms electronically when you first sign up or sign in, on a screen that links to them, says that continuing means acceptance and lets you correct your input first. We file no signed copy, but the current Terms stay at lediv.com/terms to save or print. We contract in English (Section 17).
2. The Service, your account and third parties
Lediv is a website builder that runs in your browser, where you edit HTML, CSS and JavaScript projects visually and in code, alone or with others. It keeps a local copy so you can edit offline, and needs a connection to sync and publish. It has a Free plan and a Pro plan billed per seat, and it is at or near its initial launch and may change (Section 11).
Your account. Lediv is passwordless and never asks for, collects or stores a password. You sign in with Google or GitHub (OAuth) or an email magic link, and our Privacy Policy describes the data we receive and the industry-standard measures protecting your account. You are responsible for all activity under your account and for securing the email and sign-in accounts you use. Do not share access, and tell us promptly of any unauthorized access.
Tokens and agents you connect. Personal access tokens and applications you approve let an AI agent work on your projects. Treat a token like a password, since whoever holds it has its permissions, keep it out of repositories and projects, and revoke tokens and applications from your account page whenever you like. An agent you connect and the company that runs it are third parties you chose. What you let it read leaves the Service under that company's terms, and we do not control, monitor or answer for it. What it does under your credential is your own use of the Service.
Third-party services. Our Privacy Policy lists the providers we rely on and the data each one processes. Google and GitHub, if you sign in with them, are independent controllers under their own terms. We are not responsible for third-party services we do not control. We use no analytics, advertising or tracking, and use Sentry only to fix errors.
3. Your content and our rights
You own your content. Everything you create, upload, store, edit or generate in the Service is your "User Content", and you keep all ownership and intellectual property rights in it.
The license you give us. You grant Lediv a non-exclusive, worldwide, royalty-free license to host, store, cache, reproduce, transmit, display and sync your User Content, only as needed to provide the Service to you and your Collaborators (Section 7), and to reproduce, distribute and communicate to the public what you tell us to publish or preview, at its addresses and while it stays up. It also covers sending Lediv Agent's providers the parts of the open project a task needs, solely to carry out the task you asked for. Our hosting subprocessors, currently Cloudflare, may use it on our behalf for the same purposes only. It does not let us modify or create derivative works of your content beyond the technical processing needed to store, sync, serve and export it and the changes you ask for, including through Lediv Agent, publish or distribute it where you did not ask, use it to improve, train, promote or market our products, or train any model. It ends when you delete the content or your account, except for content left in another user's project and backups deleted in the ordinary course.
Your responsibility. You are responsible for your User Content, its lawfulness and the rights to it, including to any personal data of others in it. Keep your own copies, which is what export is for. Business customers also warrant that their User Content and its use infringe no third-party rights and comply with the laws applicable to their business.
Our rights and your feedback. The Service, including its software, documentation and the Lediv name, logo and brand, belongs to Lediv and its licensors. You get only a limited, non-exclusive, non-transferable, revocable right to use it under these Terms, and we reserve all other rights. You give us a non-exclusive, worldwide, royalty-free license to use the feedback, suggestions and bug reports you send to operate and improve the Service, with no obligation to you. If you delete your account, we unlink your feedback from it.
4. Export and switching (EU Data Act)
Export. You can export any project you own, in full, at any time and on any plan, as a ZIP of all its files with a standard Vite setup that builds plain HTML, CSS and JavaScript for any static host (your "Exported Output"). Your browser builds it from its synced copy, so let the project finish syncing first. We apply no digital rights management or other technical restriction to your files. What a collaborator can export depends on the owner's plan (Section 7).
Your Exported Output is yours, and we claim no rights over it. We do not host or operate sites you deploy elsewhere or give them any uptime or service commitment. Their hosting, legality, security, operation and compliance with your host's terms are your sole responsibility. Our content rules and enforcement do not reach them, and we cannot act on them.
Switching. Regulation (EU) 2023/2854 (the "Data Act") gives you these rights on every plan, the Free plan included. At any time you may switch to another provider, move all exportable data and digital assets to your own infrastructure, or leave and have them erased. Tell us which, with the new provider's details if you are switching. The notice period is at most two months, and we complete the switch within 30 calendar days after it. If that is technically unfeasible, we explain why within 14 working days and propose a period of up to seven months. You may extend the transitional period once, for as long as you choose. Meanwhile this agreement continues, and we maintain continuity and security, assist you and any third party you authorize, support your exit strategy and warn you of known risks to continuity. The agreement ends for the affected account when the switch completes, or at the end of the notice period if you chose erasure, and we tell you when it ends.
What is exportable. All your User Content, in full. The only data excluded is data specific to the internal working of the Service, namely server logs, security and rate-limiting data and the deploy history of Published Sites (Section 5). Version snapshots and published-site settings are not in the ZIP, but we send what we still hold of them on request. Published versions beyond what your plan retains are pruned for good. Our Switching and data formats page gives the procedures, formats and known limitations required by Article 26(a) of the Data Act and the register required by Article 26(b).
Retrieval, erasure and charges. Unless you already deleted your content or account, you have at least 30 calendar days after the transitional period, or after the notice period if you chose erasure, to retrieve your data, kept secure meanwhile. We then fully erase your exportable data and digital assets. These duties survive this agreement. There are no switching charges and no penalty for ending your subscription early. Our Privacy Policy states the jurisdiction of our ICT infrastructure and our measures on government access to non-personal data.
5. Publishing and connected domains
You can publish a project at an address under a Lediv domain (today lediv.site)
and, on a paid plan, at domains you connect (your "Published Site"). Publishing
is optional and has no uptime commitment or service level. A Published Site is your publication.
You are responsible for its content, lawfulness and rights and for a publisher's duties, such as
privacy, cookie or consumer notices to visitors. We do not review or approve it or supply its
notices or terms. Sections 6, 12 and
13 apply to it at every address.
Lediv addresses. An address gives you no ownership or trademark right. Once you
change it or unpublish, anyone may take it, and we will not recover it for you. We may reclaim
or reassign an address that impersonates Lediv or anyone else, is held to hoard, resell or
transfer it, or must be reclaimed by law. The whole lediv.site zone uses HTTP
Strict Transport Security with includeSubDomains and preload, so it is
reachable only over HTTPS, and its sites share a parent domain, which affects their cookies (see
our publishing documentation). Neither applies to domains you
connect.
Fair use. Publishing is subject to fair use and to the limits shown in the app, which we may change (for consumers, a reduction is a change under Section 11), and is rejected while your Published Sites together store more than your plan allows. A site that uses bandwidth or storage far beyond serving a website, or is used as a file store, download host or content-delivery service for material that is not part of it, may be cached or rate-limited differently, asked to move that material and, if it continues, suspended.
Domains you connect. On a paid plan you can connect domains you control, within the limits shown in the app. The domain stays yours, and its registration, its DNS, any registrar redirect and what it serves are your responsibility. It serves your site only while the DNS records the app asks for stay in place. A connection still awaiting proof of ownership after 14 days is removed. One whose DNS records never appear stays listed, but after 30 days we stop waiting and release its certificate. You can restart either at any time. If another account holds or held a connection for the domain, you must prove control with the verification record we show you, and another account can take over yours the same way, in which case we email you. DNS control is the only proof of ownership we check, and we decide nothing beyond it. On your instruction we arrange a TLS certificate through our infrastructure provider, but it depends on your DNS and on a certificate authority we do not control, so we cannot promise it for every domain or DNS provider.
After a paid plan ends, connected domains keep serving for at least 30 days. We email you before the deadline, and if that email is late they serve one more week from when it goes out. They then stop serving and we release the certificate but keep the connection, which a new paid plan restores without DNS changes and which stays open to a takeover on proof. When you are done with a domain, disconnect it and remove its DNS records. We may stop serving a connected domain before those 30 days end if we act under Sections 6, 12 or 13, if you unpublish the site or delete the project, or if the law requires it.
6. Acceptable use
You must not use the Service, or let anyone else use it, to do any of the following.
- Upload, store, edit or share content that is illegal or infringes anyone's intellectual property or other rights.
- Store or distribute malware or content designed to harm, disrupt or gain unauthorized access to any system or data, or run computation on visitors' devices without telling them, such as cryptocurrency mining.
- Impersonate anyone or misrepresent your affiliation, or publish a site that imitates a brand, product, login screen or payment flow to deceive visitors, phishes for credentials, payment details or other personal data, distributes malware, or exists to drive traffic to any of these.
- Store, generate or distribute child sexual abuse material (CSAM) or any content that sexually exploits or endangers minors.
- Publish sexually explicit or pornographic content, or content that incites, facilitates, solicits or glorifies terrorism or violent extremism.
- Harass, defame or threaten others, or violate their privacy or rights.
- Abuse, overload, disrupt or circumvent, or try to circumvent, the Service's sync, collaboration, storage or rate-limiting systems.
- Use a Published Site as a file store, download host or content-delivery service for material that is not part of the site, or use bandwidth or storage far out of proportion to serving it.
- Choose an address under a Lediv domain to impersonate us, or hold addresses to hoard, resell or transfer them.
- Access the Service by automated means, except through an interface we publish for that purpose with a credential issued to you, scrape it, or try to reach data that is not your own.
- Reverse engineer, decompile or disassemble the Service, unless the law forbids this restriction.
- Resell or sublicense the Service, or use it to build a product or service that substantially replicates it.
- Breach sanctions or export-control laws.
Published Sites are served through Cloudflare, so Section 2.7, "Acceptable Use", of Cloudflare's Self-Serve Subscription Agreement at cloudflare.com/terms and its approach to abuse and reporting also apply to them. If Cloudflare requires us to stop serving something, we must act, and that is an express ground under Section 12. Section 13 covers enforcement, statements of reasons and reports to the authorities.
7. Collaboration, teams and seats
You can share teams and projects with others in real time (your "Collaborators"). Teams have owners and members, projects have owners and editors, and roles set what each can do. You are responsible for whom you invite and the access you grant, and team owners and administrators for their members' access. Sending an invitation confirms you are entitled to. Collaborating shares limited information about you with the owner, co-workers and invitees, as our Privacy Policy details.
Seats. Pro is billed per seat to the subscription owner. The owner holds a seat, and so does each distinct person invited to any of the owner's teams or projects, pending and declined invitations included, until that person is removed, the invitation is revoked or the person leaves. Invitation links expire after 7 days if not accepted, but an unrevoked invitation keeps its seat. An invitation beyond the seats you pay for adds a seat, which Link, our Merchant of Record (Section 9), charges prorated at once, while filling an unoccupied paid seat costs nothing. Seat reductions take effect at the next renewal.
When a paid plan ends, because you cancel, let it lapse or a payment is not completed, the following applies.
- Everyone you invited loses access to the projects you shared, opening and exporting included, until you take up a paid plan again. Your access to your own projects never depends on your plan.
- Publishing falls back to the Free plan limits.
- The deploy history of every Published Site is pruned within a day, irreversibly, to the live version and anything published after it.
- Connected domains keep serving for at least 30 days (Section 5), and Lediv Agent stops for everyone on your projects.
Projects shared with you follow their owner's plan, so when it ends you lose access to them, export included, until the owner takes up a paid plan again.
8. Lediv Agent
What it is. Lediv Agent, built into the editor, makes the changes you describe to the files of the open project. It runs on a large language model that providers we chose operate as our processor and its subprocessor (Privacy Policy). For each task they receive your message, the parts of the project it needs, your selection, the conversation so far and pseudonymous identifiers, as our Privacy Policy details, act only on our instructions and do not train on it. We choose the model, do not name it, and may change it while this Section stays true.
Part of Pro. The agent is available to the owner and invited editors of a project whose owner has an active Pro subscription or Pro access we granted, never on the Free plan, and each task uses the credits of the seat the person running it holds on the owner's plan. It stops for everyone on the project, owner included, when the owner's paid plan ends.
Its limits. The agent acts only on the files of the open project and cannot publish, manage domains, versions or members, or act on your account, team or subscription. You can stop a task at any time, and the edits made until then stay.
It is an AI and can be wrong, as the panel says each time. We do not review its output. What it states may be false, incomplete, misleading or out of date, so check it before relying on it, and its code may not work, may be insecure or may change more than you meant. You review its work before you publish or export it, and you are responsible for what you deploy. For consumers, nothing here limits your legal rights. This Section describes what the feature is, and the conformity rules in Section 14 apply to it. For business customers, the disclaimer in Section 14 covers the agent and its output, including their accuracy, security, non-infringement and fitness for any purpose.
Its output. What you send the agent and what it produces are your User Content, and we assign to you any rights we hold in the output. The same or similar output may be produced for others, so yours is not exclusive, and whether machine-generated material is protected by copyright depends on local law and on your own creative contribution, so we make no promise that it is.
Rules of use. Section 6 applies, and so do the following rules, which reflect the usage policies that bind us as the agent's operator. Do not use the agent to produce malware, code designed to harm, disrupt or gain unauthorized access, or illegal, infringing or otherwise prohibited content, send it other people's personal data without a lawful basis for sending it to us and our providers, or try to make it act outside the open project or evade its limits, its disclosure or our safeguards.
Credits. Each Pro seat includes 1,000 AI credits per billing period for the person who holds it. When they run out, the agent stops for that person until the next period, even mid-task, and the edits made so far stay. Credits reflect our model costs, have no price of their own, do not carry over, cannot move between seats and cannot be bought or refunded separately. We may change the number of credits or the model, and for consumers a reduction is a change under Section 11.
Availability and suspension. The agent depends on providers we do not operate. It may be slow, unavailable or degraded, may decline a task, and has no uptime commitment. We may switch it off temporarily for everyone for security or operational reasons, and restrict or suspend your access to it alone if we reasonably believe it is used in breach of this Section or Section 6, or a provider requires it, telling you why and how to contest it (Section 13). We may also retire it, as a feature of Pro and not the plan itself, with advance notice and, for consumers, the rights in Section 11.
9. Plans, seats and billing
Merchant of Record. Payments for Lediv Pro are handled through Stripe Managed Payments by Sold through Link, LLC, an affiliate of Stripe ("Link"), which acts as our Merchant of Record for those payments. Link runs the checkout, charges your payment method, calculates, collects and remits the applicable taxes (VAT, GST and sales tax) where it is responsible for them, and issues receipts and invoices in its own name for every order, including business purchases where the tax is reverse charged. Your order is also subject to Link's Sold through Link Terms and Privacy Policy, which you accept at checkout. Your subscription to the Lediv service is with us, and we remain responsible for the Service, its conformity and support. We never see or store your card details.
Prices and seats. Pro is billed monthly per seat (Section 7) until you cancel. Prices shown on lediv.com and in the app include applicable taxes (such as VAT, GST and sales tax), and the price stays the same where no tax applies. Checkout shows the total with its taxes before you confirm. If you pay in your local currency, Link sets the exchange rate, so the amount may vary between renewals. Your purchase authorizes Link to charge you for the subscription and for the seats you add. An extra seat is charged at once, prorated for the rest of the period, only after the app shows you the amount and you confirm it. Reusing a paid seat that has become free costs nothing, and removing seats lowers your bill from your next renewal.
Price changes. We may change prices for future billing periods, telling you in the app or by email at least 30 days before a change affects your subscription. It then applies from your first renewal after that, and you can cancel before then and pay nothing above the price you agreed. A promotional or early-adopter price, such as the Pioneer price, lasts as long as your subscription stays active without interruption. After a cancellation or lapse, a new subscription pays the prices then in effect.
Start and renewal. Pro starts once Link confirms payment. Confirming at checkout asks us to start supplying it at once, which affects your right of withdrawal (Section 10). There is no minimum term. The subscription renews each month for the seats you then hold, at your per-seat price, until you cancel. From your account you can open the billing portal, hosted by Stripe, to update your card and billing details, download invoices and cancel. Your Link account at link.com also shows your orders and lets you cancel.
Statement, support and availability. Charges appear on your statement as LINK.COM* LEDIV.COM. Link handles support for payments, receipts and refunds through Link support and may refer you to us. Pro cannot be bought in the countries and territories Stripe lists as restricted on its eligibility page.
10. Cancellation, refunds and withdrawal
Cancelling. You can cancel at any time in the billing portal or your Link account. Unless stated otherwise, cancellation takes effect at the end of the current billing period, and you keep Pro until then. Once a cancellation is scheduled or effective, no new seat can be bought, so an invitation that needs one is refused, and occupied seats keep working until the paid period ends.
Failed payments. If a renewal payment fails, the subscription becomes past due and you keep paid features while payment is retried, for up to 14 days after the first payment that fails. We email you when this starts and shortly before the deadline. If payment is not completed by then, the subscription is cancelled and Section 7 applies.
Right of withdrawal. As a consumer in the EU/EEA, you may withdraw from your Pro contract within 14 days of its conclusion without giving a reason. Using Pro does not end this right early, since Pro is supplied over time and that exception applies only once a service is fully performed. Confirming at checkout is your express request to start supply within the 14 days, so if you withdraw you pay a proportionate amount for what was supplied until you told us you were withdrawing and we refund the rest of the period. If supply began without that request, you pay nothing. Your contract is with us, and we honour this right for every EU/EEA consumer, whatever Link's terms or refund policy say.
How to withdraw or ask for a refund. Email support@lediv.com, ideally with Link's receipt or invoice. Any unequivocal statement is enough, and the model form below is optional. Cancelling is not withdrawing. We acknowledge your notice by email without undue delay, with its content and the date and time you sent it. We refund you through Link to your original payment method within 14 days of your notice, or by bank transfer to an account you name if that refund has not arrived. Link's refund policy also lets you ask Link for a refund within 60 days of a payment in the cases it describes, and prevails where it is more generous. Please contact us before starting a chargeback.
Business customers have no statutory right of withdrawal. They cancel the same way, fees already due for the current period remain payable, and their switching rights (Section 4) are not affected.
Model withdrawal form. Complete and return this form only if you wish to withdraw from the contract.
To EMYL LABS SL, Calle Mari Cruz Alvarez 6, Piso 3 B, 03203 Elche, Alicante, Spain, support@lediv.com
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service, the Lediv Pro subscription,
- Ordered on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date.
(*) Delete as appropriate.
11. Availability, the Free plan and changes
We aim to keep the Service working but guarantee no level of availability or uptime, nor that it will be uninterrupted or error-free. We may change, add or remove features, for example to improve the Service, comply with the law or keep it secure, with reasonable notice where practicable. We may change or limit the Free plan for valid reasons, end it, or discontinue all or part of the Service, but before we end or materially reduce the Free plan or discontinue the whole Service, we give you reasonable notice and a reasonable chance to export your User Content. None of this affects our duty to supply the paid Service in conformity, with the updates that requires (Section 14).
Pre-release features clearly marked as pre-release, experimental or "coming soon" may be incomplete or unavailable, may change or be withdrawn, and may not work as expected. The rest of the Service stays subject to our conformity obligations. The Free plan and pre-release features have no service-level or uptime commitment, and for business customers the disclaimer in Section 14 applies to them.
Consumers. If a change other than a minor one negatively affects your access to or use of the Service, the Free plan included, we email you reasonably in advance with what changes, when, and your right to terminate free of charge. You may then terminate free of charge within 30 days of the change or of our notice, whichever is later, under Article 19 of Directive (EU) 2019/770, unless the change was needed to keep the Service in conformity. If you were paying, we refund the unused part of your billing period pro rata.
12. Account deletion, suspension and termination
Deleting your account. You can stop using the Service at any time and delete your account in the app, confirming through a link we email you. If you have a subscription that still renews with Link, whether active, trialing or past due, you must cancel it first. If your subscription is already scheduled to cancel, deleting your account cancels it at once, and the rest of the billing period you already paid for is lost and not refunded. Your right of withdrawal (Section 10) is not affected. Deletion permanently removes the projects, teams and content you own, so export first. Our Privacy Policy describes what is deleted and when, and the one record kept. For a domain of yours set up at our infrastructure provider, we keep its name, an internal account reference and its disconnection date while its DNS may still point at us, so nobody else can connect it without proof. Once it no longer does, ask us and we check and delete the record.
Suspension and termination by us. We may suspend or end your access, remove User Content, or stop serving a Published Site at any of its addresses if you materially breach these Terms, if our infrastructure provider requires it under its abuse policy (Section 6), if the law requires it, or to protect the security, integrity or lawful operation of the Service or the rights of others. We may also suspend access for non-payment. We then give you a statement of reasons and redress information (Section 13), act proportionately and, where practicable and lawful, let you export your User Content. If we terminate without a breach attributable to you, we refund the unused part of your billing period pro rata. Taking a Published Site offline does not delete its project, which its owner can still export.
What survives. Provisions that by nature should outlast this agreement do so, in particular your ownership of User Content and Exported Output and the provisions on intellectual property, disclaimers, limitation of liability, indemnification and governing law.
13. Points of contact, notices and moderation
Points of contact. support@lediv.com is our point of contact for the Service, illegal content and these Terms, for Member State authorities, the European Commission and the European Board for Digital Services, and for removal orders under Regulation (EU) 2021/784 on terrorist content online. Our team reads it without relying only on automated tools, and you can write to it in Spanish or English. It is also on our Legal notice page. Mail to our other addresses is handled through it, but writing to it directly is quicker.
Reporting illegal content. Email support@lediv.com with (a) a sufficiently substantiated explanation of why you consider the content illegal, (b) its exact electronic location, such as the precise URLs, (c) your name and email address, unless the content is alleged to involve certain offences against children, and (d) a statement that you believe in good faith that your report is accurate and complete. We confirm receipt without undue delay, decide in a timely, diligent, non-arbitrary and objective way, without automated means, and tell you our decision and your redress options.
Copyright, including the DMCA. Send copyright notices with the same information to support@lediv.com or by post to our address above. For a valid notice we may, at our reasonable discretion, disable or limit access to the content as the law provides, including the US Digital Millennium Copyright Act. If you believe the content was misidentified or you hold the rights, tell us, and we restore it if your objection is well founded. We terminate the accounts of repeat infringers.
How we apply our rules. We enforce Section 6 diligently, objectively and proportionately, with due regard to everyone's rights and legitimate interests, including freedom of expression and information. Our team decides, with no automated moderation or algorithmic decision-making and no proactive scanning of User Content. If information we hold gives rise to a suspicion that a criminal offence threatening someone's life or safety has taken place, is taking place or is likely to take place, we promptly inform the competent law enforcement or judicial authorities.
Statement of reasons. If we remove or restrict your content, take a Published Site offline, or suspend or terminate your account because content is illegal, you breached these Terms or our infrastructure provider requires it, we give you a clear and specific statement of reasons. It says what the decision does and, where relevant, its addresses, territories and duration, the facts relied on, including whether we acted on a notice or on our own initiative, the legal or contractual ground and why the content falls under it, that no automated means were used, and how to seek redress, by replying to us and before the competent courts, and, for consumers, under Section 17.
14. Warranties, conformity and liability
We provide the Service with reasonable skill and care.
Conformity for consumers. As a consumer, you have a legal guarantee of conformity for the Service, whether you pay a price or provide personal data in exchange, as Directive (EU) 2019/770 defines its scope. It lasts as long as we supply the Service under the contract, and never less than two years, with the updates, including security updates, needed for conformity. If the Service is not in conformity, you can require us to bring it into conformity and, failing that, terminate the contract or, if you pay a price, obtain a proportionate price reduction instead. Nothing in these Terms limits these rights, their legal time limits or the rule that puts the burden of proof on us, and the law of your country of residence may give you stronger rights. To claim a remedy, write to support@lediv.com.
Our liability to consumers. We are responsible for loss or damage that is a foreseeable result of our breach of these Terms or our failure to use reasonable skill and care, and not for unforeseeable loss, meaning loss neither obvious nor known to both of us as possible when the contract was made. Nothing limits our liability for death or personal injury caused by our negligence, for fraud, for gross negligence, or for anything else the law does not allow us to limit. Consumers give no indemnity, and these Terms add nothing to your responsibility for your own unlawful acts.
Your consumer rights. Nothing in these Terms limits or excludes your rights under mandatory consumer protection law, including, in the EU/EEA, Directive 2011/83/EU on consumer rights, Directive (EU) 2019/770 on the supply of digital content and digital services and Directive 93/13/EEC on unfair contract terms, as implemented in your country, or any liability the law does not allow us to exclude or limit, including for defective products. A term that conflicts with those rights does not apply to you to the extent of the conflict, and the rest of these Terms remain in full effect.
Business customers. Apart from our commitment to reasonable skill and care, and to the maximum extent the law allows, the Service is provided "AS IS" and "AS AVAILABLE", without warranties of any kind, express, implied or statutory, including merchantability, fitness for a particular purpose, title, accuracy and non-infringement. We do not warrant that it will be uninterrupted, error-free or secure or that it will meet your requirements. To the same extent, we are not liable for indirect, incidental, special, consequential or punitive damages, or for loss of profits, revenue, data, goodwill or business, however caused. Our total liability for all claims arising out of or relating to the Service is limited to the greater of (a) the fees you paid for Lediv Pro through Link in the 12 months before the event giving rise to the claim, or (b) EUR 100.
Indemnity by business customers. To the extent the law allows, business customers will defend, indemnify and hold harmless Lediv and its officers, directors, employees and agents against third-party claims, damages, losses, liabilities, costs and expenses, including reasonable legal fees, arising out of or relating to (a) their User Content, (b) their Exported Output and how they deploy, host or operate it, (c) their use of the Service in breach of these Terms or the law, or (d) their infringement of anyone's rights.
15. Data processing on your behalf (Article 28 GDPR)
For personal data about other people that you put in your User Content or Published Sites, you are the controller and we are your processor, and this Section is the contract that Article 28(3) GDPR requires. It applies automatically while you use the Service, with nothing to sign or request. For personal data we process for our own purposes, such as your account, billing record and technical and security data, we are the controller under our Privacy Policy instead.
- Subject matter, nature and purpose. The technical operations needed to host, store, sync and back up your User Content, serve it at your Published Site's addresses and send what Lediv Agent needs to the providers that run the model, so that we provide the Service to you and your Collaborators.
- Duration. As long as your account or the relevant content exists.
- Types of data and data subjects. Whatever you choose to include, about whoever you choose. Please do not use the Service for special categories of data under Article 9 GDPR or criminal-offence data under Article 10.
Our commitments.
- We process the data only on your instructions, given through your use of the Service and these Terms, including as to the transfers to third countries described in our Privacy Policy, unless EU or Member State law that applies to us requires otherwise, in which case we tell you before processing unless that law forbids it on important grounds of public interest. We tell you immediately if we believe an instruction infringes data protection law.
- When we assess a notice about your content, enforce our acceptable-use rules or answer an authority, we act as controller for that limited purpose to meet our own legal obligations, on the basis and with the retention our Privacy Policy gives.
- We keep the data confidential, ensure that everyone authorized to process it is bound by confidentiality, limit access to the people who need it to operate the Service, and apply the measures required by Article 32 GDPR, set out in our Privacy Policy.
- We use the subprocessors listed in our Privacy Policy, including the model providers behind Lediv Agent, which process what it sends only while you use it, under written terms no less protective than this Section, and we remain fully liable to you for their performance. We list a new or replacement subprocessor before it starts processing. You may object on reasonable data protection grounds within 30 days of that listing and, if we cannot offer an alternative, end your subscription with a pro rata refund of the unused period. Our Privacy Policy covers international transfers and their safeguards.
- Where you cannot do it yourself in the app, we help you answer data subject requests and meet your obligations on security, breach notification, data protection impact assessments and prior consultation of supervisory authorities. We notify you without undue delay after becoming aware of a personal data breach affecting this data.
- We provide the information you reasonably need to show compliance. For audits, our answers to a written questionnaire and our providers' certifications come first, and an on-site audit happens only where those are genuinely not enough.
- When you delete the content or your account, we delete this data, subject only to the backup periods in our Privacy Policy, and you can export it yourself at any time.
Agents and applications you connect yourself are not our subprocessors. You choose them and what they can reach, and you are responsible for the basis on which you send them personal data and for your terms with whoever runs them.
16. Changes to these Terms
We may update these Terms. The "Last updated" date at the top shows when the current version took effect.
We change these Terms only for valid reasons, such as changes in the law, new features, or security or operational needs. The same rules apply to every customer, consumer or business. A change that neither reduces your rights nor adds to your obligations, such as an optional new feature, takes effect when published here. For any other material change, we give you at least 30 days' notice in the app or by email, stating when it takes effect. If you do not agree, you may end the agreement before then, and we refund the unused part of your billing period pro rata. If you keep using the Service after the change takes effect, the updated Terms apply.
17. Governing law, disputes and general terms
Spanish law governs these Terms. For business customers, the courts of Spain have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service. Consumers keep the protection of the mandatory consumer laws of the country where they habitually live, may sue us in Spain or in the courts of the place where they are domiciled, and may only be sued by us there, wherever Lediv is established.
Complaints. Before starting proceedings, please contact support@lediv.com so we can try to resolve the matter informally. We acknowledge a consumer complaint by email with a reference number and reply as soon as possible, and within one month at the latest. For the purposes of Article 40 of Spanish Law 7/2017, we inform you that Lediv does not adhere to any alternative dispute resolution entity and decides case by case whether to take part in one. If our support does not resolve a consumer dispute, you may still propose arbitration through the Sistema Arbitral de Consumo, which goes ahead only if we accept it (more information at dsca.gob.es). None of this affects your right to go to the competent courts.
Entire agreement. These Terms, our Privacy Policy and our Switching and data formats page are the entire agreement between you and Lediv on the Service and replace any earlier one. For paid orders, Link's Sold through Link Terms also apply to your order with Link, as Section 9 describes. For consumers, the information we gave before you contracted and our public statements about the Service remain binding where the law makes them part of the contract.
Other terms. If a provision is invalid or unenforceable, the rest remain in effect and that provision applies as far as the law allows or, for consumers, is replaced by the applicable legal rule. Not enforcing a provision does not waive our right to enforce it later. You may not transfer these Terms without our prior consent, which we will not unreasonably withhold. We may transfer them in a merger, acquisition, reorganization or sale of assets, or to an affiliate, if your rights under these Terms and consumer law are not reduced. We are not liable for failures or delays caused by events beyond our reasonable control, such as natural events, acts of government or failures of the public internet.
Notices and language. We may send you notices by email or in the app. You can also write to us by post at our address above, and our company and registry details and points of contact are on our Legal notice page. These Terms are in English. If we provide a translation, the English version prevails as far as the law allows, without depriving consumers of protections available in their own language.