Legal

Terms of Service

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These Terms of Service (the "Terms") form a binding agreement between you and EMYL LABS SL, a Sociedad de Responsabilidad Limitada (SL) established in Spain, with tax identification number (NIF) B93790822, entered in the Registro Mercantil de Alicante (Sección 8, Hoja A-207041), and with its registered address at Calle Mari Cruz Alvarez 6, Piso 3 B, 03203 Elche, Alicante, Spain ("Lediv", "we", "us" or "our"). They govern your access to and use of the Lediv marketing website at lediv.com, the Lediv web application at lediv.app, and all related features, software and services (together, the "Service").

Please read these Terms carefully. By creating an account or signing in, you agree to be bound by these Terms and by our Privacy Policy and our Switching and data formats page, both incorporated by reference and forming an integral part of this agreement. If you do not agree, do not use the Service. If you accept these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "you" refers to that entity.

1. Acceptance, eligibility and how this agreement is concluded

You must be 16 or older to use the Service, or older still where your own law sets a higher minimum age for it. This is a precautionary eligibility rule of ours, set independently of the digital-consent age under Article 8 GDPR because we provide the Service on the basis of a contract rather than consent, as our Privacy Policy explains. We do not knowingly collect personal data from children below that age; if we become aware that we have done so, we will delete the relevant account and data.

A paid subscription may only be purchased by a user who has the legal capacity to enter into a binding contract under the law of their country; where a user does not have that capacity, a parent or legal guardian must enter into the contract on their behalf. If you create an account on behalf of a team or organization, you are responsible for ensuring that everyone who uses the Service under that account complies with these Terms and meets the applicable minimum-age requirement.

Consumer or business customer. Several Sections below treat the two differently, so it is worth settling once which one you are. You are a consumer if you are an individual using Lediv outside your trade, business, craft or profession, and a business customer otherwise. Where a Section is marked as applying to business customers, it does not apply to you as a consumer. Your mandatory rights under consumer law prevail over anything in these Terms, whether or not the Section you happen to be reading repeats that (Section 23).

How this agreement is concluded. You accept these Terms electronically when you create an account or sign in for the first time: the sign-in screen links to these Terms and our Privacy Policy and states that continuing constitutes acceptance, and you can review and correct what you enter before submitting it. We do not file a signed copy of this agreement for you; the current Terms are permanently available at lediv.com/terms, where you can save or print them. We contract in English; see Section 25 on language.

2. Description of the Service

Lediv is a website builder where design and code stay in sync: you work on a visual canvas and in an integrated code editor, side by side, editing the same project in both directions. Your projects are made of HTML, CSS and JavaScript source files, with no export wall (see Section 3).

Free plan and Pro. Lediv offers a Free plan and a paid Pro subscription. Pro is billed per seat through Creem, as described in Section 11; what occupies a seat is explained in Section 8. Some features shown in the Service are labeled "coming soon" and are not yet available. You can publish a project directly on Lediv, at an address under a Lediv domain (today lediv.site) and, on a paid plan, at one or more domains you control, or export it and deploy it yourself (see Section 3).

Collaboration. Lediv supports real-time collaboration: teams, projects, invitations and presence (see Section 8).

What it needs, and what it produces. Lediv runs in a modern web browser with nothing to install, and needs a connection to synchronize and to publish; it keeps a local copy in your browser, so you can carry on editing offline and your changes reconcile when the connection returns. We apply no digital rights management and no technical measure restricting what you do with your own files. What you export is plain HTML, CSS and JavaScript with a standard Vite setup that builds with open-source tooling and deploys to any static host, as described on our Switching and data formats page.

The Service is at or near its initial launch. We may add, change, or remove features over time, as described in Section 14.

3. Publishing on Lediv, export and "you own your output"

The Service lets you export any project you own, in full, at any time and on any plan, as a ZIP archive containing all your source files and assets together with a standard Vite setup that builds them into plain HTML, CSS and JavaScript (your "Exported Output"). The ZIP is assembled in your browser from your own synced copy of the project, so open the project and let it finish syncing before you export: what your browser has not yet loaded cannot go into the archive. Our Switching and data formats page describes the procedure, the formats and the known limitations. Where you are a collaborator rather than the owner, what you can export depends on the owner's plan, as explained in Section 8.

Publishing on Lediv. You may also publish a project directly on Lediv, which serves it at an address under a Lediv domain and, where you connect one, at a domain you control (together, your "Published Site"). Publishing is optional: exporting and hosting elsewhere remains available on every plan. Published Sites are provided without an uptime commitment or service level, and we may take a Published Site offline, at any or all of the addresses it answers on, as described in Section 5, Section 15 and Section 17.

You are the publisher. A Published Site is your publication, not ours. You decide what it says, and you are responsible for it: for its lawfulness, for holding the rights to everything in it, and for the obligations that attach to whoever publishes it. If your site collects personal data, sets cookies, sells to consumers, or is otherwise subject to rules of its own, giving your visitors the notices those rules require is yours to do. We do not write, review or approve your site, and we do not supply it with a privacy notice, a cookie notice or terms of its own.

The address on a Lediv domain. Choosing an address gives you no ownership of it and no right to use a Lediv domain as a trademark. An address is released the moment you change it or unpublish the site, and from that second anyone may take it: we will not take an address back from whoever claims it next, so update the links you control before you let one go (see our publishing documentation). Because these addresses are one shared namespace, we may reclaim or reassign one that impersonates Lediv or anyone else, that is held in order to hoard, resell or transfer it, or that the law requires us to reclaim. Sites on a Lediv domain also share a single parent domain, which has consequences for the cookies a site sets; the documentation explains them and how to avoid them. We also serve the whole lediv.site zone with HTTP Strict Transport Security, with includeSubDomains and preload, so browsers refuse to reach any address under it over plain HTTP. A domain you connect yourself is affected by neither.

Fair use of resources. Publishing is subject to the limits shown in the app, and to fair use of what a Published Site consumes. We may change those limits; for a consumer, a change that reduces them is a change under Section 14. Some of those limits are enforced automatically: once everything your Published Sites store with us is over the limit for your plan, publishing is rejected until it is back under. A Published Site is for serving a website. Where one consumes bandwidth or storage out of all proportion to that, or is used as a file store, a download host or a content-delivery service for material that is not part of the site, we may cache or rate limit it differently and ask you to move it elsewhere, and we may suspend it if that continues.

Domains you connect. On a paid plan you may point one or more domains you control at your Published Site, subject to the limits shown in the app. The domain stays yours: you register it, you pay for it, you control its DNS, and we make no claim to it. To connect a domain means keeping in place the DNS records the app asks for; if they change or are removed, the domain stops serving your site. If a connection you start never comes to serve, we stop waiting. Where it is waiting for the proof of ownership described below and that proof never arrives, we remove the connection after 14 days and it disappears from the app; you can start it again whenever you like. Where the DNS records never appear, we stop waiting after 30 days and release the certificate arranged for it; the connection stays listed in the app, so you can put the records in place and start it again. Where another Account holds or held a connection for that domain, we ask you to prove you control it by publishing the verification record we show you. That rule cuts both ways: an Account that publishes the record for a domain connected to your site takes the connection over, and we tell you by email when it happens. Control of a domain's DNS is the only evidence of ownership we can check, and we adjudicate nothing beyond it. On your instruction we arrange for a TLS certificate to be issued and renewed for the domain through our infrastructure provider, so it can be served over HTTPS; that depends on your DNS and on a certificate authority we do not control, and we do not warrant it will succeed for every domain or DNS provider. You are responsible for the domain, its registration, its DNS, any redirect you configure at your registrar, and the lawfulness of what it serves. Our acceptable-use rules (Section 5), notice and action procedures (Section 17) and suspension and removal rights (Section 15) apply to your Published Site at every address it answers on, a domain you connected included.

If your paid plan ends. Domains connected to your Published Site keep serving it for at least 30 days after your paid plan stops covering them. We email you before that deadline, and if that email goes out late the domain keeps serving for a further week from the day it does, so the warning never lands on the day of the cut. At the end of it the domain stops serving and we release the certificate, but the connection is not deleted: taking up a paid plan again restores it without setting up DNS afresh, and it stays open to a takeover on proof as above. Your domain, its registration and its DNS remain yours throughout. When you are finished with a domain, disconnect it here and remove the DNS records pointing at us; until they are removed, what a visitor to that address sees is decided by your DNS provider and their browser, not by us. We may stop serving a connected domain without that 30-day period where we suspend or terminate the Published Site or your Account under Section 5, Section 15 or Section 17, where you unpublish the site or delete the project, or where the law requires it.

Lediv does not host your Exported Output. Where you export your project and deploy it elsewhere, we do not host, serve, publish or operate that website, and we provide no uptime commitment, content-delivery or service level for it. You are solely responsible for deciding where and how to deploy, host and operate your Exported Output, for its legality, security and ongoing operation, and for complying with the terms of any host you choose.

You own the output. You own all HTML, CSS and other code you export. We claim no ownership of, and no rights over, your Exported Output.

Where our content rules apply. Everything you create, upload, store, edit or generate in the Service, including your projects, files, documents, assets and reusable components, is your "User Content". Our acceptable-use rules (Section 5), our copyright and illegal-content procedures (Section 17), and our suspension and removal rights (Section 15) apply to User Content while it is stored or edited within the Service, and to any Published Site we serve for you. They do not apply to, and we cannot act on, output you have already exported and self-hosted on a third party; that output is under your control and the control of your chosen host.

4. Switching and porting (EU Data Act)

This Section gives you the switching rights in Regulation (EU) 2023/2854 (the "Data Act"), on every plan, the Free plan included. In practice you will rarely need it: exporting a project you own is instant and self-service on every plan (Section 3), and the periods below are the statutory maximums for the formal process.

Your right to switch. You may at any time switch to another provider, port all exportable data and digital assets to your own infrastructure, or stop using the Service and ask us to erase them. Tell us which of the three you want, and if you are moving to another provider, give us its details. The maximum notice period to start is two months, and we complete switching within 30 calendar days of that period ending. Where that is technically unfeasible we tell you within 14 working days, justify why, and propose an alternative period of at most seven months; you may also extend the transitional period once, for whatever period suits you. Throughout, this agreement keeps applying: we maintain continuity and security, assist you and any third party you authorise, support your exit strategy, and tell you of any known risk to continuity on our side. The agreement then ends for the affected account when switching completes, or at the end of the notice period if you chose erasure, and we notify you when it does.

What is exportable. All your User Content (projects, files, documents, assets and reusable components), in full. The only data you cannot get at all is data specific to the internal functioning of the Service, such as server logs and security and rate-limiting data. Your project version snapshots and your published-site settings are not in the ZIP; we provide whatever of them we still hold on request at support@lediv.com. The deploy history of a Published Site is data specific to the internal functioning of the Service, and so is not exportable data: it records which version was live on our infrastructure and when, which is also of no use on another provider. Each site keeps the number of published versions your plan retains and the older ones are pruned, and a change of plan prunes them too, so when a paid plan ends the deploy history of every Published Site is pruned within a day to the version that is live and anything published after it. Once a version has been pruned it is gone and we cannot recover it. Export procedures, formats, data structures and known limitations are on our Switching and data formats page, which carries the information required by Article 26(a) of the Data Act and hosts the online register required by Article 26(b).

Retrieval, erasure and charges. Unless you have already deleted your content or your account, you have at least 30 calendar days to retrieve your data, kept secure throughout, after which we fully erase your exportable data and digital assets. Those 30 days run from the end of the transitional period or, where you chose erasure, from the end of the notice period. Our retrieval and erasure obligations under this Section outlive the end of this agreement. We impose no switching charges of any kind, and there is no penalty for ending your subscription early. The jurisdiction our ICT infrastructure is subject to, and the measures we take regarding governmental access to non-personal data, are published in our Privacy Policy.

5. Acceptable use and prohibited conduct

You agree to use the Service lawfully and responsibly. You must not, and must not allow anyone else to, use the Service to:

  • upload, store, edit or share content that is illegal, infringes a third party's intellectual property or other rights, or violates applicable law;
  • store or distribute malware, or content that is designed to harm, disrupt or gain unauthorized access to any system or data;
  • publish a site that impersonates another person, business or organization, or that imitates a brand, product, login screen or payment flow in order to deceive visitors;
  • publish a site that phishes for credentials, payment details or other personal data, that distributes malware, or that exists to drive traffic to any of the above;
  • store, generate or distribute child sexual abuse material (CSAM) or any content that sexually exploits or endangers minors;
  • publish sexually explicit or pornographic content;
  • publish content that incites, facilitates, solicits or glorifies terrorism or violent extremism;
  • harass, defame, threaten or violate the privacy or rights of others;
  • abuse, overload, disrupt or attempt to circumvent the Service's synchronization, collaboration, storage or rate-limiting infrastructure;
  • use a Published Site as a file store, a download host or a content-delivery service for material that is not part of the site, or consume bandwidth or storage out of all proportion to serving it;
  • run computation on your visitors' devices without telling them, such as cryptocurrency mining;
  • choose an address under a Lediv domain in order to impersonate us, or hold addresses in order to hoard, resell or transfer them;
  • access the Service by automated means, other than through an interface we publish for that purpose using a credential issued to you, scrape it, or attempt to reach data that is not your own User Content;
  • reverse engineer, decompile or disassemble the Service, except to the extent this restriction is prohibited by applicable law;
  • resell or sublicense the Service, or use it to develop a product or service that substantially replicates it;
  • impersonate any person or entity, or misrepresent your affiliation; or
  • use the Service in violation of applicable sanctions or export-control laws.

Your Published Site is served through our infrastructure provider, Cloudflare, and its acceptable-use rules apply to it alongside these rules: Section 2.7, "Acceptable Use", of Cloudflare's Self-Serve Subscription Agreement, published at cloudflare.com/terms, together with its approach to abuse and reporting. Where Cloudflare requires us to stop serving something, we have to act on it, and that is an express ground for us to act under Section 15.

How we apply and enforce these rules, the statement of reasons you receive when we act on them, and the cases we are required to report to the authorities, are set out in Section 17.

6. Accounts and passwordless authentication

To use most of the Service you need an Account. Lediv is passwordless: we never ask for, collect or store a password. You sign in using Google or GitHub (OAuth) or an email magic link; the data we receive from your sign-in provider is described in our Privacy Policy.

You are responsible for the accounts and inboxes you use to sign in, and for activity that occurs under your Account. Keep your email account and any sign-in provider account secure, do not share access, and tell us promptly at support@lediv.com if you believe your Account has been accessed without your authorization.

We protect your Account using industry-standard measures, described in our Privacy Policy; because the Service has no passwords, there is no password for an attacker to steal or reuse.

Credentials you issue to an agent. You can create personal access tokens, and approve applications, so that an agent works on your projects on your behalf (see Section 9). Treat a token like a password: it carries the permissions you gave it, and anyone holding it can use them. Do not commit one to a repository or leave it inside a project. You are responsible for what is done with a credential you issued, as you are for anything else done under your Account, and you can revoke a token or disconnect an application at any time from your account page.

7. User Content: ownership, license and your responsibilities

You own your content. As between you and Lediv, you retain all ownership and intellectual property rights in your User Content, including your projects, files, documents, assets, reusable components and Exported Output. We do not claim ownership of any of it.

The limited license you grant us. To operate the Service for you, you grant Lediv a non-exclusive, worldwide, royalty-free license to host, store, cache, reproduce, transmit and display your User Content, and to enable real-time collaboration and synchronization, solely to the extent necessary to operate and provide the Service to you and your Collaborators. Where you instruct us to publish a project, or to share a preview of it, that license also covers reproducing, distributing and communicating that project to the public at the addresses your Published Site or that preview answers on (see Section 3), for as long as it stays published or the preview lasts, and solely so that we can serve it. This license extends to Lediv's hosting subprocessors (currently Cloudflare) acting on our behalf for the same purposes. Apart from that, this license is not a license to modify or create derivative works of your content beyond the technical processing needed to store, synchronize and serve it, to publish or distribute your content anywhere you have not asked us to, or to use your content to improve, train, promote or market our products. The license ends when you delete the relevant content or your Account, except for content that remains in another user's project where you contributed and for backups that are deleted in the ordinary course.

Your responsibility for your content. You are responsible for your User Content and for having all rights necessary to upload, store and use it in the Service, including any personal data of third parties that you include. You must ensure your User Content complies with these Terms and applicable law. You are responsible for keeping your own copies of important content; the ZIP export is provided for this purpose.

If you are a business customer, you warrant that your User Content and its use through the Service do not infringe any third-party rights and comply with all laws applicable to your business. This warranty does not apply to consumers.

8. Collaboration, teams, seats and invitations

Teams and projects. You can create teams and projects and collaborate with others in real time. The people you share a team or project with are your "Collaborators". Within a team, roles are owner or member; within a project, owner or editor. Your role determines what you can do.

Seats. The Pro subscription is billed per seat; the subscription owner is the billing party. A seat is occupied by the owner and by each distinct person invited to any of the owner's teams or projects, including pending or declined invitations, until removed, revoked, or until that person leaves. Where inviting someone takes you past the seats you are already paying for, it adds a seat and Creem charges the prorated amount for it immediately; where one of the seats you are already paying for is unoccupied, it does not. Seat reductions take effect at the next renewal (see Section 11).

Invitations. By sending an invitation you confirm you are entitled to do so. Invitation links expire if not accepted within 7 days; an invitation you have not revoked continues to occupy a seat even after its link expires.

What collaborators can see. Collaborating shares limited information about you with the owner, the people you work with and, for invitations, the invitee. The exact scope is described in our Privacy Policy.

If your paid plan ends. When a paid plan ends, whether you cancel it, let it lapse or a payment is not completed, three things follow. Everyone you invited loses access to the projects you shared with them, including the ability to open or export them, until you take up a paid plan again; your own access to your own projects is never affected by your plan. Publishing goes back to what the Free plan allows. And the deploy history of every Published Site is pruned within a day to the version that is live and anything published after it, which cannot be undone. Domains you connected keep serving for at least 30 days, as described in Section 3. Read the other way round: if you are a Collaborator, the plan that governs a project shared with you is its owner's, so when that plan ends you lose access to the project and can no longer export it, until the owner takes up a paid plan again. Your own projects are unaffected.

You are responsible for whom you invite and for the access you grant. If you are an owner or administrator of a team, you are responsible for managing your members' access.

9. Third-party services and OAuth sign-in

The Service relies on a small, defined set of third-party providers: Cloudflare (hosting, storage and real-time synchronization), Creem (Merchant of Record for payments, see Section 11), Resend (transactional email), Sentry (error monitoring) and, only if you choose to sign in with them, Google or GitHub. The full list, with the data each one processes, is in our Privacy Policy.

When you sign in with Google or GitHub, your use of that provider is governed by its own terms and privacy policy, and the provider acts as an independent controller of the data you exchange with it. We are not responsible for third-party services we do not control. We do not use analytics, advertising or tracking of any kind; we use error monitoring (Sentry) solely to detect and fix application errors, as described in our Privacy Policy.

Agents you connect. An AI agent you connect, and the company that runs it, are third parties you chose, not providers we rely on. Once you approve it, whatever you allowed it to read leaves the Service and reaches that company, whose own terms and privacy policy govern what it then does with it. We do not control it, do not monitor it, and are not responsible for it. What an agent does inside the Service under your credential counts as your own use of the Service under these Terms.

10. Lediv's intellectual property; feedback

Our rights. The Service itself (including the Lediv software, visual builder, code editor, user interface, documentation, the "Lediv" name, logo and brand) is owned by Lediv and its licensors and is protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service in accordance with these Terms. We reserve all rights not expressly granted, and nothing in these Terms transfers any of our intellectual property to you.

Feedback. If you choose to send us feedback, suggestions or bug reports, you grant us a non-exclusive, royalty-free, worldwide license to use that feedback to operate and improve the Service, without obligation to you. You can submit feedback through the Service; the feedback record is associated with your Account, and if you delete your Account we remove the user id from it so that it is no longer linked to you.

11. Plans, subscriptions, seats and billing via Creem (Merchant of Record)

Payments are processed by Creem as Merchant of Record. All payments and subscriptions for Lediv are processed by Creem (operated by Armitage Labs OÜ, an Estonian company with registry code 16977866, Rotermanni 14, Tallinn 10111, Estonia) acting as our Merchant of Record and authorized reseller. When you purchase a Lediv Pro subscription, your purchase and payment contract for that transaction is concluded with Creem as the seller of record, not with Lediv. Creem hosts the checkout and the billing portal, handles payment processing, calculates, collects and remits all applicable taxes (VAT, GST and sales tax) based on your billing location, and issues your invoice. Your use of Creem's checkout is also subject to Creem's Buyer Terms of Service and Privacy Policy. Lediv remains responsible for providing the Lediv service itself, its conformity and support.

Lediv never handles your card data. Lediv does not collect, receive or store your card or payment details. We store only Creem-issued identifiers and subscription metadata (such as your customer, subscription and product identifiers, plan, seat quantity, status, billing period, and cancellation flags) to manage your subscription.

Pricing and billing. The Pro plan is a subscription billed per seat (see Section 8) through Creem on a recurring basis until cancelled. Prices shown on lediv.com exclude VAT unless stated otherwise; the total price, including applicable taxes, is shown at Creem's checkout before you confirm your purchase. Your purchase authorizes Creem to charge your selected payment method for the subscription and for any seat or plan changes. An increase in your number of seats is prorated and charged immediately by Creem; a reduction takes effect at your next renewal.

Price changes; promotional pricing. We may change subscription prices for future billing periods. If a price change affects your active subscription, we will tell you by email at least 30 days in advance, and the new price applies from your first renewal after that. You can cancel at any time before it takes effect and pay nothing more than the price you agreed. Where your subscription was purchased at a promotional or early-adopter price, that price remains in effect for as long as your subscription stays active without interruption; if your subscription is cancelled or lapses, any later subscription is charged at the pricing in effect at that time.

When it starts, and for how long. Access to Pro features begins as soon as Creem confirms your purchase. By confirming that purchase at Creem's checkout you are asking us to begin supplying the paid Service immediately, which is why it starts at once; Section 12 explains what that means for your right of withdrawal. There is no minimum term and no commitment period.

Auto-renewal. Your subscription renews automatically at the end of each billing period until you cancel. You manage your payment method, invoices, plan, seats and cancellation through the Creem-hosted customer billing portal.

Availability. Purchases and the availability of paid features may be restricted in certain countries or territories in accordance with Creem's published list. Where you provide a valid VAT number as an EU business customer, Creem may apply the reverse-charge mechanism so that no VAT is charged and you account for VAT yourself.

12. Cancellation, refunds and your right of withdrawal

Cancellation. You may cancel your subscription at any time through the Creem customer billing portal, which you can open from your account in the app. Unless stated otherwise, your cancellation takes effect at the end of the current billing period, and you keep access to Pro features until then. Once a cancellation is scheduled or has taken effect, or while the subscription is paused, no new seat can be bought, so an invitation that would need one is refused; the seats already occupied keep working until the end of the period you have paid for.

Failed payments. If a payment fails, your subscription becomes past due and you keep access to paid features for 14 days after the end of the billing period. We email you twice during that time, once when it starts and once shortly before the deadline. If payment is not completed by then, the subscription expires, access to paid features ends, and the consequences described in Section 8 follow.

Your right of withdrawal (consumers in the EU/EEA). If you are a consumer in the EU/EEA, you may withdraw from your Pro subscription contract within 14 days of the day the contract is concluded, without giving any reason. Pro is a service supplied over time, not digital content supplied once, so simply using it during those 14 days does not cost you the right: the exception that would end it early applies only where the service has been fully performed, which an ongoing subscription is not. The right itself still expires 14 days after the contract is concluded. Supply begins during those 14 days at your express request, which is what confirming your purchase at Creem's checkout means (see Section 11), so withdrawing means you pay a proportionate amount for what was supplied before you withdrew and the rest of the current period is refunded. If supply began without that request, you pay nothing for it. Your purchase contract is concluded with Creem as Merchant of Record (see Section 11); how to give notice, and how the refund reaches you, are described below. Regardless of any different characterization in Creem's Buyer Terms, we honour the right described in this paragraph for every consumer in the EU/EEA (see also Section 23).

How to withdraw or request a refund. Email us at support@lediv.com (ideally attaching the invoice or receipt issued by Creem for your purchase). You may use the model withdrawal form below, but you are not obliged to: any unequivocal statement is enough. You may also send your notice directly to Creem at support@creem.io, using the withdrawal form that Section 8.3 of Creem's Buyer Terms lets you download, or any other unequivocal statement. The Creem customer billing portal, which you open from your account in the app, lets you cancel your subscription, update your payment details, generate an invoice and contact us, but it does not currently carry a withdrawal function: use the email route above to withdraw. We will acknowledge your notice by email (a durable medium), including its content and the date and time of submission, without undue delay, and relay it to Creem as Merchant of Record where needed. Refunds are executed by Creem to your original means of payment within 14 days of your notice; if it still has not reached you, we pursue it with Creem and, failing that, refund you ourselves by bank transfer to an account you name. Where the right described above applies, we stand behind it whatever Creem's Buyer Terms say. Please contact us or Creem before initiating a chargeback so we can resolve the issue.

Business customers. Business customers do not have a statutory right of withdrawal. Cancellation works the same way as above, and fees already due for the current billing period remain payable. This does not limit any switching rights under Section 4.

Model withdrawal form. (Complete and return this form only if you wish to withdraw from the contract.)

To EMYL LABS SL, Calle Mari Cruz Alvarez 6, Piso 3 B, 03203 Elche, Alicante, Spain, support@lediv.com (we will relay your notice to Creem, Armitage Labs OÜ, Rotermanni 14, Tallinn 10111, Estonia, as Merchant of Record where needed):

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service: the Lediv Pro subscription,
- Ordered on (*),
- Name of consumer(s),
- Address of consumer(s),
- Signature of consumer(s) (only if this form is notified on paper),
- Date.

(*) Delete as appropriate.

13. Free plan, beta features and "as is" availability

The Free plan is provided at no cost. We may change or limit it for valid reasons, and we may discontinue it; if we discontinue it or materially reduce it, we will give you reasonable advance notice and a reasonable opportunity to export your projects first. If you are a consumer, the modification regime in Section 14, including your right to terminate free of charge under Article 19 of Directive (EU) 2019/770, applies to the Free plan as it does to the paid Service.

Some features are clearly identified in the Service as pre-release, experimental or "coming soon": they may be incomplete, may change or be withdrawn, and may not work as expected. That applies to those features alone. The rest of the Service remains subject to our conformity obligations under Section 18. Neither the Free plan nor a pre-release feature carries any service-level or uptime commitment, and the disclaimer in Section 16 applies to both.

14. Service availability, changes and discontinuation

We aim to keep the Service available and working, but the Service is provided without any guaranteed level of availability or uptime, and we do not promise it will be uninterrupted or error-free.

We may modify, add to, or remove features of the Service over time, for example to improve it, add new capabilities, comply with the law, or maintain security. If you are a consumer and a change (other than a minor one) negatively affects your access to or use of the Service, we will inform you reasonably in advance by email (a durable medium), including what changes, when it takes effect, and your right to terminate free of charge if it affects you negatively; for other changes we will give reasonable notice where practicable.

We may discontinue the Service, or any part of it. If we plan to discontinue the Service as a whole, we will give you reasonable advance notice and a reasonable opportunity to export your User Content before access ends.

None of this affects our duty to supply the paid Service in conformity, including the updates needed to keep it that way (Section 18). If you are a consumer and we modify the Service in a way that negatively affects your access or use, other than a minor change or one needed to keep it in conformity, you may terminate free of charge within 30 days of the change or of being told about it, whichever is later, under Article 19 of Directive (EU) 2019/770, and where you were paying for it we refund the unused part of your billing period pro rata.

15. Suspension and termination

Termination by you. You may stop using the Service at any time and delete your Account through the in-app self-service flow; deletion is confirmed by email. If you have a subscription that is still live with Creem, whether active, trialing, past due, paused or already scheduled to cancel, you must cancel it first. Deletion is permanent and removes the projects, teams and content you own, so we recommend exporting your projects first. One narrow record survives it, explained in our Privacy Policy: where a domain of your own was provisioned for your site at our infrastructure provider, we keep the domain name and the date the connection was removed so that nobody else can connect it without proving it is theirs. We keep that record for as long as the domain's DNS may still point at our infrastructure, which we cannot see from our side; once it no longer points at us, ask us at support@lediv.com and we check the DNS and delete it. Exactly what is deleted, and when, is described in our Privacy Policy.

Suspension and termination by us. We may suspend or terminate your access to the Service, remove User Content, or stop serving a Published Site at any or all of its addresses, including a domain you connected, if you materially breach these Terms, if our infrastructure provider requires us to stop serving something under its own abuse policy (Section 5), if required by law, or to protect the security, integrity or lawful operation of the Service or the rights of others. We may also suspend access for non-payment of a subscription, as handled through Creem. Where we restrict your content or your Account on any of these grounds, our provider's requirement included, we will provide you with a statement of reasons and information about redress, as described in Section 17. We act proportionately as described in Section 17 and, where practicable and lawful, we give you an opportunity to export your User Content. Where we terminate without a breach attributable to you, we refund the unused part of your billing period pro rata. Taking a Published Site offline does not delete the project behind it: the project stays in the Service and its owner can still export it, and the app shows you what remains possible meanwhile.

Survival. Ending this agreement does not end the provisions that by their nature should continue to apply afterwards: in particular, you keep full ownership of your User Content and Exported Output, and the intellectual-property, disclaimer, limitation-of-liability, indemnification and governing-law provisions remain in effect.

16. Disclaimer of warranties

We provide the Service with reasonable skill and care.

If you are a business customer: to the maximum extent permitted by law, the Service and all related software and features are provided "AS IS" and "AS AVAILABLE", and apart from the commitment to reasonable skill and care above, without warranties of any kind, whether express, implied or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, accuracy and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, secure, or that it will meet your requirements.

If you are a consumer: none of the paragraph above applies to you. Your statutory rights, including the conformity remedies in Section 18, are not disclaimed, excluded or limited by anything in these Terms.

17. Copyright, illegal-content notices and points of contact

Points of contact. You can contact us about the Service, illegal content, or any of the matters in these Terms at support@lediv.com. This channel is monitored by our team and does not rely solely on automated tools. The same address serves as our point of contact for Member State authorities, the European Commission and the European Board for Digital Services, and as our point of contact for receiving removal orders under Regulation (EU) 2021/784 on addressing the dissemination of terrorist content online. You may communicate with this point of contact in Spanish or English. It is also listed, with our company identification, on our Legal notice page. If you write to another address we publish, such as our general enquiries address, we handle your message through this point of contact, but writing here directly is quicker.

Reporting illegal content (notice and action). To report content hosted on Lediv that you consider illegal, email us at support@lediv.com with: (a) a sufficiently substantiated explanation of why you consider the content illegal; (b) the exact electronic location of the content, such as the precise URL(s); (c) your name and email address (except for content alleged to involve certain offences against children); and (d) a statement that you believe, in good faith, that your report is accurate and complete. We will confirm receipt of your notice without undue delay, process it in a timely, diligent, non-arbitrary and objective manner, and inform you of our decision and of the redress options available to you. Notices are reviewed by our team; we do not use automated means to decide them.

Copyright (including DMCA). If you believe User Content stored in the Service infringes your intellectual property rights, send a notice to support@lediv.com (and, for postal notices, to Calle Mari Cruz Alvarez 6, Piso 3 B, 03203 Elche, Alicante, Spain) with the information above. If we receive a valid notice, we may, in our reasonable discretion, disable or limit access to the affected content in accordance with applicable law (including, in the United States, the Digital Millennium Copyright Act). Any action we take affects content stored or edited in the Service and any Published Site we serve for you; it cannot affect output you have exported and self-hosted elsewhere. If we act on a copyright notice and you believe the content was misidentified or that you hold the rights to it, tell us at the same address: we will consider your objection and restore the content where it is well founded. We also terminate the Accounts of users who repeatedly infringe the copyright of others.

How we apply our rules. We apply and enforce the restrictions in Section 5 in a diligent, objective and proportionate manner, with due regard to the rights and legitimate interests of everyone involved, including your freedom of expression and information. We do not use automated content-moderation or algorithmic decision-making tools and we do not proactively scan your User Content: moderation decisions, and decisions on notices, are made by our team. Where information we hold gives rise to a suspicion that a criminal offence involving a threat to the life or safety of a person has taken place, is taking place or is likely to take place, we will promptly inform the competent law enforcement or judicial authorities.

Statement of reasons. If we remove or restrict your content, take a Published Site offline, or suspend or terminate your Account, on the grounds that the content is illegal, that you have breached these Terms, or that our infrastructure provider requires us to stop serving it, we will give you a clear and specific statement of reasons. It will say what the decision does and, where relevant, which addresses and which territories it applies to and how long it lasts; the facts and circumstances we relied on, including whether we acted on a notice or on our own initiative; the legal or contractual ground and why we consider the content to fall under it; whether automated means were used, which for us they are not; and how you can seek redress, by replying to us at the address above and, in any event, before the competent courts. If you are a consumer, the options in Section 22 are also open to you.

18. Conformity of the Service and consumer remedies

As a consumer you have a statutory legal guarantee of conformity for the Service. It covers the Service whether you pay a price for it or provide personal data in exchange, which is how Directive (EU) 2019/770 defines its scope. It runs for as long as we are contracted to supply the Service, and never less than two years. We provide the updates, including security updates, needed to keep the Service in conformity for that whole period. If it is not in conformity, you can require us to bring it into conformity and, failing that, terminate the contract. Where you pay a price, you can instead obtain a proportionate reduction of that price; that remedy operates on the price, so in practice it applies to paid subscriptions. Nothing in these Terms limits those rights, the statutory periods that apply to them, or the rule placing the burden of proof on us. The law of your country of residence may give you stronger rights. To ask for a remedy, write to support@lediv.com. This Section does not apply to business customers; their position is set out in Section 16.

19. Limitation of liability

If you are a consumer: we do not limit our liability to you beyond what the law allows. We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or of our failure to use reasonable skill and care, and not for loss that is not foreseeable, meaning loss that is neither obvious nor something both of us knew might happen when the contract was made. Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, for gross negligence, or for anything else that cannot be limited under applicable law, and your conformity remedies under Section 18 are unaffected.

If you are a business customer: to the maximum extent permitted by law, we are not liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or business, however caused. Our aggregate liability for all claims arising out of or relating to the Service is limited to the greater of (a) the fees you paid for the Lediv Pro subscription through Creem, our Merchant of Record, in the 12 months before the event giving rise to the claim, or (b) EUR 100. These limitations apply to the maximum extent permitted by law and survive termination.

20. Indemnification

If you are a business customer: to the extent permitted by law, you will defend, indemnify and hold harmless Lediv and its officers, directors, employees and agents from and against any third-party claims, damages, losses, liabilities, costs and expenses (including reasonable legal fees) arising out of or relating to: (a) your User Content; (b) your Exported Output and your deployment, hosting or operation of it; (c) your use of the Service in breach of these Terms or applicable law; or (d) your infringement of any third party's rights.

If you are a consumer: this indemnity does not apply to you. Your responsibility for your own unlawful acts is whatever the law provides, and nothing in these Terms adds to it.

21. Changes to these Terms

We may update these Terms from time to time.

If you are a consumer: we will only change these Terms for valid reasons, for example, to reflect changes in the law, to introduce new features, or for security or operational reasons. We will give you at least 30 days' advance notice of any material change, by email or in-app, and we will tell you when the change takes effect. You may terminate your agreement before the change takes effect if you do not agree to it, and we refund the unused part of your billing period pro rata. If you continue to use the Service after the change takes effect, the updated Terms apply to you.

If you are a business customer: we may update these Terms on reasonable notice. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance.

The "Last updated" date at the top of these Terms shows when the current version took effect.

22. Governing law and dispute resolution

These Terms are governed by the laws of Spain. If you are a business customer, the courts of Spain have exclusive jurisdiction over any dispute arising out of or relating to them or the Service.

Consumer protections (mandatory). If you are a consumer, the choice of law above does not deprive you of the protection of the mandatory consumer-protection rules of the country where you have your habitual residence. As a consumer, you may also bring proceedings against us, and may only be sued by us, in the courts of the country where you are domiciled. This applies wherever Lediv is established.

Before starting formal proceedings, we encourage you to contact us at support@lediv.com so we can try to resolve the matter informally. If you send us a consumer complaint, we will acknowledge it by email with a reference number and reply as soon as possible, and at the latest within one month.

For the purposes of Article 40 of Spanish Law 7/2017, we inform you that Lediv is not adhered to any alternative dispute resolution entity and would decide case by case whether to participate. If a dispute with a consumer is not resolved through our support channel, you may still offer consumer arbitration through the Sistema Arbitral de Consumo, and we will decide case by case whether to accept it; the arbitration proceeds only if we do (more information from the Spanish consumer authority at dsca.gob.es). This does not affect your right to bring the dispute before the competent courts.

23. Consumer rights savings clause

Nothing in these Terms limits or excludes any rights you have under mandatory consumer-protection law, including, in the EU/EEA, Directive 2011/83/EU on consumer rights, Directive (EU) 2019/770 on the supply of digital content and digital services, and Directive 93/13/EEC on unfair contract terms, as implemented in your country. Nothing in these Terms excludes or limits any liability that the law does not allow us to exclude or limit, including liability under the product-liability regime for defective products. Where any term of these Terms conflicts with such rights, that term does not apply to you to the extent of the conflict, and the remaining Terms continue in full force and effect.

24. Data processing on your behalf (Article 28 GDPR)

Your User Content, and any site you publish from it, may contain personal data about other people that you chose to put there. For that personal data you are the controller and we are your processor. This Section is the written contract Article 28(3) GDPR requires for that relationship. It applies automatically as part of these Terms, for as long as you use the Service, and there is nothing for you to sign or ask us for. Where we process personal data for our own purposes instead, such as your account, your billing record and the technical and security data described in our Privacy Policy, we are the controller and this Section does not apply.

What we process, and why. The subject matter and purpose is hosting, storing, synchronizing and backing up your User Content and, where you instruct us to publish it, serving it at the addresses your Published Site answers on, so that we can provide the Service to you and your Collaborators. The nature of the processing is the technical operations needed to do that, described in Section 7. The duration is for as long as your Account or the relevant content exists. The types of personal data and the categories of data subjects are whatever you choose to include, about whoever you choose to include, which is precisely why you decide both. Please do not use the Service to process special categories of personal data under Article 9 GDPR, or criminal-offence data under Article 10.

Our undertakings. We process that personal data only on your instructions, which you give through your use of the Service and these Terms, and never for our own purposes, unless Union or Member State law to which we are subject requires us to process it otherwise; in that case we inform you of that legal requirement before processing, unless that law prohibits it on important grounds of public interest. We will tell you if we believe an instruction infringes data protection law. One further exception: where we assess a notice about your content, enforce our acceptable-use rules or answer an authority, we process that content to meet our own legal obligations and act as a controller for that limited purpose, not as your processor; our Privacy Policy sets out the basis and the retention. We keep it confidential and limit access to the people who need it in order to operate the Service. We apply the technical and organizational measures set out in our Privacy Policy, which are those required by Article 32 GDPR. We engage the subprocessors listed in our Privacy Policy under written terms no less protective than this Section, and we remain fully liable to you for their performance of those obligations. Before a new or replacement subprocessor starts processing, we email the address on your account at least 30 days in advance, and you may object on reasonable data-protection grounds within those 30 days, in which case you may end your subscription if we cannot offer you an alternative, and we refund the unused part of your billing period pro rata. International transfers and the safeguards that cover them are described in our Privacy Policy. An agent, or an application, that you connect to your Account is not one of our subprocessors: you select it, you decide what it may reach, and where it receives personal data you are responsible for the basis on which you send it and for the terms you have with whoever runs it.

Assistance, incidents and deletion. We assist you, to the extent you cannot already do it yourself in the app, in answering requests from the people whose data it is, and in meeting your own obligations on security, breach notification and data protection impact assessments. We notify you without undue delay after becoming aware of a personal data breach affecting that personal data. We make available the information you reasonably need to demonstrate compliance with this Section; where you require an audit, our answers to a written questionnaire and our providers' own certifications come first, and an on-site audit only where those are genuinely not enough. When you delete the content or your Account we delete that personal data, subject only to the backup periods stated in our Privacy Policy, and you can export it yourself at any time under Section 3.

25. Miscellaneous

Entire agreement. These Terms, together with our Privacy Policy and our Switching and data formats page, are the entire agreement between you and Lediv about the Service, and replace any prior agreement on the same subject. For consumers, this does not affect the binding character of the information we gave you before you contracted or of our public statements about the Service, which form part of the contract where the law so provides. For paid subscriptions, Creem's Buyer Terms also apply to your purchase as described in Section 11.

Severability. If any provision of these Terms is found invalid or unenforceable, the rest remain in effect, and the invalid provision will be applied to the fullest extent permitted by law (and, for consumers, replaced by the applicable statutory rule).

No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

Assignment. You may not assign or transfer these Terms without our prior consent, which we will not unreasonably withhold. We may assign these Terms in connection with a merger, acquisition, reorganization or sale of assets, or to an affiliate, provided your rights under these Terms and applicable consumer law are not reduced.

Force majeure. We are not liable for any failure or delay caused by events beyond our reasonable control, such as natural events, acts of government, or failures of the public internet.

Notices and contact. We may give you notices by email or in-app. You can contact us at support@lediv.com, or by post at Calle Mari Cruz Alvarez 6, Piso 3 B, 03203 Elche, Alicante, Spain. Our company identification, registry details and points of contact are also published on our Legal notice page.

Language. These Terms are provided in English; where we provide a translation, the English version prevails to the extent permitted by law, and this does not deprive consumers of protections available in their own language under applicable law.